fb99 | Responsible Gambling — Play Smart and Stay in Control

Responsible Gambling Tools

Tools available on fb99 to help protect yourself

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Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block any new deposits. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Most Effective Tool

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Cooling-Off Period

Need a short break? Set a cooling-off period from 24 hours up to 30 days. Betting and deposits will be disabled for the entire duration. The period cannot be cancelled before it ends.

Take a Break

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Self-Exclusion

If you need a longer break, use self-exclusion to suspend your account for 3 months, 6 months, or permanently. No marketing messages will be sent during this period.

Long-Term Protection

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Session Timer

Track how long you've been playing in one session. fb99 will display a reminder on screen when your set time is reached. Stay in control of your time — don't lose track of it.

Time Awareness

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Spending Tracker

See everything in one place — how much you spent, won, and lost this month. Looking at the numbers gives you a clear picture of reality. Often, seeing the figures is enough to make you stop and think.

Live Tracking

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Age Verification System

Age verification is carried out at the time of registration on fb99. To prevent underage access, fb99 uses a National ID-based KYC process.

Minor Protection

What Responsible Gambling Means — fb99's Approach

Betting is entertainment, not a way to make ends meet. fb99 doesn't just say this — it's built into every feature of the platform. Responsible gambling means knowing your budget, keeping your emotions in check, and making sure that even a losing streak doesn't put your family at risk.

From the moment members join fb99, they are encouraged to set a deposit limit. This isn't a sign of weakness – it's what smart players do. Not being able to deposit further in a month where you've already hit your budget – that's the foundation of safe betting.

How to Know When There's a Problem

Most people don't realise there's a problem until long after it has developed. But some warning signs can be spotted early. If any of the following sound familiar, it may be time to use fb99's responsible gaming tools:

Placing bigger bets to try to recover money you've already lost.
You keep spending beyond your set budget.
Wanting to stop betting but finding you can't.
Hiding your betting activity from family or people close to you.
Cutting back on essential expenses to free up money for betting.
Feeling irritable or restless when you're not betting.

This isn't about courage: Recognising these signs and seeking help takes real courage. Reach out to fb99 Support – we won't judge you, we'll help you.

How to Set a Deposit Limit

Log in to fb99 and go to "Account Settings" or the "Responsible Gaming" section. From there, you can set separate daily, weekly, and monthly deposit limits. Enter the amount and tap "Save" — the limit takes effect immediately.

Limits can be lowered instantly. However, increasing a limit requires a 7-day waiting period – and that delay is intentional. It's designed to prevent impulsive decisions made in the heat of the moment.

Self-Exclusion — Your Last Line of Defence

If you feel you need to step away from betting entirely for a while, self-exclusion is the most effective solution. On fb99, you can self-exclude for a minimum of 3 months or on a permanent basis.

During the self-exclusion period:

You will not be able to log in to your account.
No deposits or bets can be placed.
Marketing emails and SMS messages will be paused.
Cannot be activated before the time limit expires.

To request self-exclusion, contact us via Live Chat or at support@fb99.top. Our support team will handle the process calmly and without judgment.

Need Help? fb99's support team is available 24 hours a day in Bangla. If betting ever starts to feel overwhelming, don't face it alone – reach out via Live Chat or email. Sometimes just talking about it makes things lighter.

The Role of Family and Loved Ones

Sometimes, those around us notice a problem before we do. If a family member feels that someone close to them is spending too much time or money on betting, they are welcome to contact fb99 Support directly.

Fb99 believes responsible gaming isn't just a personal matter – it involves the whole family. That's why we take information shared by family members seriously.

A Special Note for Young Adults

Fb99 strictly does not serve anyone under the age of 18. Age is verified at registration, and ID may be requested in any case of doubt.

If younger family members have access to your phone or device, enable the password lock on the fb99 app. Never share your login credentials with anyone.

Check Yourself — 8 Questions

Answer the questions below honestly. The more "Yes" answers you give, the more support you may need.

1

Do you often end up spending more than the budget you set for yourself when betting?

2

When you lose, do you feel like just one more bet will win it all back?

3

Are you hiding your betting from family or friends?

4

Do you feel restless or irritable when you're not betting?

5

Have you ever used money set aside for other important expenses on betting?

6

Have you tried to stop betting but couldn't?

7

Do thoughts about betting take over your mind, affecting your sleep or ability to focus at work?

8

Do you get annoyed or try to avoid the topic when someone asks about your betting?

Results: 1–2 "Yes" answers — Take caution and set a deposit limit. 3–5 — Consider a cooling-off period and speak to fb99 support. More than 5 — It's time to consider self-exclusion and seek professional help.

Steps to Set Your Limit

Setting a deposit limit on fb99 takes just a few minutes.

1

Log in to your account

Log in to the fb99 website or app using your username and password.

2

Go to your profile menu

Click or tap your profile icon in the top-right corner of the screen.

3

Open the "Responsible Gaming" Section

From the menu, select the "Responsible Gaming" option.

4

Choose the Type and Amount of Limit

Choose daily, weekly, or monthly – whichever works for you – and set your BDT limit.

5

Confirm

Pressing the "Save" or "Confirm" button will instantly activate the limit.

The Values We Stand By

Responsible gaming is not a business strategy for fb99 – it is our ethical stance.

People First, Profit Second

fb99 wants every member to stay happy and healthy in the long run. If a member is harmed, that is a failure on fb99's part.

Support, Not Judgment

If you're going through a tough time, fb99 support never judges. We listen and we help you find a way forward.

Transparent Information

It is fb99's responsibility to ensure members can always view an accurate record of their spending and wins and losses.

Proactive Prevention

If fb99 detects suspicious betting patterns, we proactively reach out to the member directly.

FAQ

Answers to frequently asked questions about fb99's gaming environment

fb99 offers a solid variety of slots, organized across several categories. Classic slots are simple 3-reel games — straightforward and ideal for beginners. Video slots are the most popular, featuring five or more reels, multiple paylines, bonus rounds, and free spin features. Progressive jackpot slots build a growing prize pool fed by bets from multiple players, and anyone can hit the jackpot at any time. Megaways slots change the number of paylines with every spin, ranging from a few hundred to over a million ways to win. There are also crash games and instant win games that move just as fast as slots. fb99 covers a wide range of themes too — from cricket-themed slots to mythology and classic fruit slots.

fb99's withdrawal process is optimised for Bangladesh's mobile payment ecosystem. Withdrawals to bKash or Nagad typically arrive within 5 to 15 minutes under normal conditions. Rocket transfers usually take 15 to 30 minutes. Bank transfers take 1 to 3 business days. Before withdrawing, make sure your account is verified — either by email or mobile number. If you're withdrawing a large amount for the first time, the system may request KYC verification. Submitting a photo of your National ID card generally completes the process within 30 minutes to 1 hour. Withdrawals can only be made to your own registered payment method. If you have a bonus balance, that portion cannot be withdrawn until the rollover requirements are met — however, your own deposited funds can be withdrawn at any time.

Gamble Responsibly

Join fb99 – Play for fun, play within limits

Register with fb99, set a deposit limit, and enjoy betting responsibly.

Register Now App Download

Fb99 Responsible Gaming — Keep It Fun, Not Harmful